1. Check the phone application management, find CFMOTO RIDE to check the notification management settings, you need to turn on the allow notification switch.

2. Check whether the APP new message notification is on, the vehicle message switch should be set separately for different message types, confirm the open status.

3. If you do not receive the vehicle message alert, please confirm whether the intelligent service of the vehicle is normal, if the intelligent service is in abnormal state (such as the vehicle is continuously offline and the data is no longer updated), it may cause the vehicle message alert to be missing.

If you still can't receive the message notification in time, it may be because your device is in the state of shutdown, disconnected or weak network for a long time, or the CFMOTO RIDE process is automatically closed in the background of your device in the lock screen state. In these cases, the offline push service of CFMOTO RIDE new message notification will not receive the message alert in time due to the instability of the push channel and other circumstances. Please click Submit Feedback.